Frequently Asked Questions

Yes, WatchDog is a decision support tool that will communicate to you and your staff if an instrument is patient ready (Green light), or not patient ready (Red light). If an instrument receives a red light then the technician sets the instrument aside, a red light alert is sent to the department manager via mobile device, thereby maintaining workflow.

Yes, our cloud-based system provides a simple and organized tool for transparently seeing the service frequency and service costs for a particular instrument throughout its life cycle.

Using predictive analytics WatchDog will inform SPD managers of the probable costs for repairing an instrument immediately versus the added cost of waiting to repair an instrument. Additionally, if a hospital or ASC experiences an infectious event involving many patients, WatchDog’s instrument history search tool can identify whether or not a particular instrument was the vector for infection.

In most cases yes.  If not, one can be obtained by contacting Healthmark Industries at www.hmark.com.

No, WatchDog is not expensive and available for a monthly or yearly subscription. A subscription is less than the cost of reprocessing 11 endoscopes!

You’ll need an Inspection Scope, which can be purchased from Healthmark Industries, www.hmark.com. You can then load WatchDog AI software.