Frequently Asked Questions

With new breakthroughs come new questions. Here are some frequently asked questions we’ve received.

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How does WatchDog help me?

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WatchDog alerts technicians to the presence of defects and labels them according to type.  In the event of a serious set of findings – what we refer to as a Red Flag – WatchDog will send notifications to management alerting them that they have an instrument that is seriously compromised.

How does my workflow change with WatchDog?

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It doesn’t! WatchDog will enhance your workflow processes, maintaining efficiency while increasing effectiveness by alerting management of instruments that are not patient ready.

What about security concerns?

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Data is fully secured and compliant with HIPAA and HITECH requirements; WatchDog doesn’t contain any patient information and therefore patient confidentiality is not a concern.

We’re interested in purchasing an inspection scope but are concerned about what we’re seeing, will WatchDog help us?

PlusMinus

Yes, WatchDog AI is a decision support tool that will communicate its finding to you and your staff allowing you to determine if the instrument is patient ready or not. If an instrument has anomalies detected, the technician, using the information from WatchDog AI in conjunction with your facility policies will decide when to pull the instrument from service.

Does WatchDog provide a service history record for instruments inspected using WatchDog?

PlusMinus

Yes, our cloud-based system provides a simple and organized tool for transparently seeing the service frequency and service costs for a particular instrument throughout its life cycle.

How can WatchDog save money for my facility?

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Using predictive analytics WatchDog will inform SPD managers of the probable costs for repairing an instrument immediately versus the added cost of waiting to repair an instrument. Additionally, if a hospital or ASC experiences an infectious event involving many patients, WatchDog’s instrument history search tool can identify whether or not a particular instrument was the vector for infection.

My facility has an inspection scope, will WatchDog work?

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In most cases yes. WatchDog is compatible with a number of borescopes on the market.

Is WatchDog expensive?

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No, WatchDog is not expensive and available for a monthly or yearly subscription. A subscription is less than the cost of reprocessing 11 endoscopes!

My facility is interested in using a borescope/inspection scope work station in our process, what do we need?

PlusMinus

You’ll need an Inspection Borescope Scope. WatchDog AI software is compatible with a number of industry standard borescopes. You can then load WatchDog AI software on a compatible computer.